all born and bred products are handmade, although we make every effort to keep a full stock of all items, there are times when we will have to make your item when it is ordered, on these occasions we will inform you, lead times are usually around 1 week.
Returns & exchanges
We work on a made to order basis, for this reason we can only accept an exchange or offer a credit note, we do not offer refunds on our handmade leather goods. If you want to exchange a product please contact us within 14 days after receiving your goods, goods can be exchanged within 30 days of purchase.
We are happy to work with you prior to your purchase to make sure you have the right product from the start, so please do not hesitate to contact us prior to purchasing your goods.
You can return items to our workshop -
Born and Bred England, 3 Queens Place, Hove, East Sussex, BN3 2LT
and you can email us at:
Our lifetime warranty is available on all our handmade leather goods, you will receive a warranty card with your purchased item, please keep this safe as you will need it in case you need a repair or replacement.
We use Royal Mail to send out all our orders, items are sent 1st class signed for, so please ensure someone will be available to sign for your items.
We ship all our work internationally, please ensure that you select the correct region for shipping, all items require a signature upon delivery.
We will make every effort to inform you once your order has been dispatched.
We use Paypal to take all card payments online, you do not have to have a Paypal account in order to make a purchase.
Please treat your Paypal confirmation as a receipt and keep it safe.
Finally, thank you for your support.